The following Regulations describe the terms and conditions regarding access to and use of the Dropeo Platform. This document is legally binding and covers the Dropeo Platform and the Ordering Party. Using the Dropeo Platform is equivalent to acceptance of all provisions of these Terms and Conditions.
,,Platform Dropeo” means the Warehouse, which is owned by Futuro in Rypin, at ul. Żeromskiego 8, 87-500 Rypin, entered by the Mayor of Rypin into the business register under the number 4581, NIP 8921259085, REGON 340406888.
,,Ordering Party”means a person or company that uses the Dropeo Platform to purchase Products for sale to customers as part of their business operations.
,,Product”or ,,Products” means the products offered for purchase to the Ordering Parties on the Dropeo Platform.
,,Customer”means the end customer who is a purchaser of Products purchased from the Ordering Party. The Customer is not an entity using the Dropeo Platform, thus he is not bound by the provisions contained in these terms and Conditions.
,,Consignee of the shipment” means the Customer or the Ordering Party or other entity which will be indicated by the Ordering Party.
,,Order” means the Ordering Party’s instruction to deliver the Product to the Consignee of the Shipment.
,,Carrier” means a natural or legal person transporting a Product or Products to a Consignee of a Shipment.
,,Supplier” means a natural or legal person performing the process of shipping a Product or Products to a Consignee.
2. SUBMITTING THE ORDER
2.1. In order to submit the order:
a) the Ordering Party chooses Products on the Dropeo Platform in order to sell them to Customers;
b) the Customer purchases the Products from the Ordering Party;
c) the Ordering Party submits Customer’s order to the Dropeo Platform;
d) The product is being delivered to the address indicated by the Ordering Party. The Dropeo platform is not responsible for incorrect data (e.g. name, address, telephone number) provided by the Ordering Party when placing the Order.
2.2 Placing the Order means entering into an agreement between the entrepreneurs (the Dropeo Platform and the Ordering Party) and results in the payment of the Ordering Party to the Dropeo Platform. It is not possible to cancel a paid Order.
2.3. Accounts of newly registered Ordering Parties are verified in the Central Register and Information on Economic Activity (CEIDG) or in the National Court Register.
3.1. The Dropeo platform at www.dropeo.pl does not sell directly to consumers.
3.2. The Dropeo platform does not sell prohibited products (list of prohibited products below) and low-quality products.
3.3. The Dropeo Platform does not place Products that in any way infringe the copyrights of third parties.
3.4 The Ordering Party undertakes to comply with the restrictions imposed by manufacturers on the sale of Products on third-party platforms, including Allegro, eBay, Amazon, in order to preserve the prestigious image of the Products.
3.5 Trademarks and graphics are the property of the respective companies, they are being used for informational purposes only.
4.1. The delivery time is up to 9 business days from the moment the Order is placed by the Ordering Party via the Dropeo Platform. For reasons beyond the control of the Dropeo Platform, the delivery time may be longer.
4.2. The Dropeo platform reserves the right to not process all or part of the Order. If the ordered Product is not available at the time of completing the Order, the Ordering Party shall be provided with Products available from among those ordered, and the price of the unavailable Product shall be transferred in the form of an overpayment to the Ordering Party’s balance of payments. The overpayment may be used by the Ordering Party when making another Order on the Dropeo Platform. In addition, there is also the possibility of refunding the overpayment to the Ordering Party in the case of expressing such will by the Ordering Party in writing. The return will take place in a manner agreed between the Ordering Party and the Dropeo Platform. In particularly justified cases, the Dropeo Platform also provides the possibility of canceling the whole order.
4.3. The order is considered to be sent if the Product is packed and shipped and an active tracking number is being provided.
5. PRODUCTS RETURNS.
5.1. The sale of Products made by the Dropeo Platform to the Ordering Party is not a consumer sale.
5.2. Dropeo Platform does not accept complaints from the customers of the Ordering Party.
5.3. Only incorrect, defective or damaged Products, of which the Ordering Party should inform the Dropeo Platform within 24 hours of receiving the parcel, are refundable.
6.1. Services provided by the Dropeo Platform are payable. The Dropeo Platform charges basic fees for the option of choosing Products from the Dropeo Platform for their sale by the Ordering Party and additional fees for services related to the organization of transactions provided within the Dropeo Platform.
6.2. Fees 6.1. are non-refundable.
6.3. The entities providing online payment services are BlueMedia S.A., Pay Pal and Przelewy24.
6.4. Payments can be made using the following payment cards: Visa, Visa Electron, MasterCard, MacterCard Electronic, Maestro.
6.5. In the event of refunding the funds for a transaction made by the Ordering Party with a payment card, the Dropeo Platform will make a refund to the bank account assigned to the Ordering Party’s payment card.
6.6 The time of processing the order is counted from the moment of obtaining payment authorization.
7. PROTECTION OF PERSONAL DATA
7.1. The administrator of personal data of the Dropeo Platform (hereinafter ADO), the one which is responsible for ensuring the security of personal data is: FUTURO, ul. Żeromskiego 8, 87-500 Rypin, NIP 8921259085, REGON 340406888.
7.2 Personal data within the Dropeo platform is processed and protected in accordance with the requirements set out in applicable provisions on the protection of personal data, i.e. the Ordinance of the Minister of the Interior and Administration of April 29, 2004. regarding documentation of personal data processing as well as technical and organizational conditions to be met by devices and IT systems used for personal data processing (Dz. U. Nr 100, poz. 1024); guidelines of the Inspector General for Personal Data Protection; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC and the Act of 10 May 2018. on the protection of personal data (Dz. U. 2018 poz. 1000).
7.3 During registration, the Ordering Party provides the Dropeo Platform with its data necessary to set up an account on the Dropeo Platform, i.e.
a) company registration data (name; address details: street, building number, zip code, city; NIP and REGON) – necessary for the Dropeo Platform to verify the company’s operations and issue sales documents;
b) e-mail and phone number – necessary for logging in and communication related to the use of the Dropeo Platform.
7.4 The Ordering Party that has completed the registration process on the Dropeo Platform may at any time independently correct, supplement or completely delete its data from the Dropeo Platform.
7.5 Data provided by the Ordering Party during the registration process on the Dropeo Platform is stored for a period of 5 years from the last login.
7.6 When placing an order on the Dropeo Platform, the Ordering Party shall provide the Dropeo Platform with the data of the Consignee necessary to complete the Order:
a) address details (name and surname, or the name of the company, street, building number, zip code, city) – necessary for the Dropeo Platform to address the shipment;
b) e-mail address and telephone number – necessary for communication related to the performance of the contract;
7.7. The data provided when placing the order is processed by the Dropeo Platform and the following entities in the following scope:
a) the first and last name or the name of the company, address, telephone number and e-mail address of the Consignee indicated as the delivery address are transferred to the Supplier, who forwards it to the Carrier ordering the delivery of the shipment;
b) the registration data of the Ordering Party’s company indicated in point 7.3.a is transferred in the form of a sales document to the accounting system: Web Innovative Software Sp. z o.o., ul. Bolesława Krzywoustego 105/21, 51-166 with its headquarters in Wrocław (KRS 0000342082, NIP 8982167294), operator of the wfirma.pl website;
c) Data listed in point 7.7. b is stored for a period of 5 years from the end of the calendar year following the year in which the sales document was issued, in accordance with the relevant provisions governing the storage time of accounting documents.
7.8 In case of using an external payment system, all data provided after switching to the payment operator’s website remain registered only in the payment operator’s database and is in no way available or stored by the Dropeo Platform.
7.9. Dropeo platform cooperates with the following payment operators:
a) Blue Media S.A., ul.Powstańców Warszawy 6, 81-718 with headquarters in Sopot (KRS: 0000320590, NIP: 5851351185) of the bluemedia.pl website operator;
b) PayPro S.A., ul. Kanclerska 15, 60-327 with its registered office in Poznań (KRS: 0000347935, NIP: 7792369887) of the system operator przelewy24.pl;
c) Pay Pal (Europe) S.A r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, with registered office in Luxembourg. (registered in R.C.S.Luxemburg under the number B118 249) of the operator systemupaypal.com;
d) Braintree Payments, 222W Merchandise Mart Plaza Suite 800, with registered office in Chicago, IL 60654 USA, which is the operator of the braintreepayments.com system;
7.10 In the case of subscribing to the newsletter and agreeing to receive it, expressed during the registration or ordering process, the Ordering Party shall only provide the e-mail address to which information will be sent regarding possible changes in the functioning of the Dropeo Platform, new functionalities on the Dropeo Platform, as well as commercial information, from which the Ordering Party may resign at any time by logging into its account on the Dropeo Platform or by clicking the unsubscribe link located in the footer of each newsletter. The email address is transmitted and processed solely for the purpose of sending emails to FreshMail Sp. z o.o., Al. 29 November 155 c, 31-406, with headquarter in Krakow (KRS: 0000497051, NIP: 6751496393) the operator of Freshmail.pl
7.11 In the event of providing us personal data which is not necessary for the performance of the contract or which is not necessary within the legal obligation, the data will be immediately deleted or anonymized and will not be processed.
8. SUSPENSION OF ACCOUNT, TERMINATION OF THE CONTRACT
8.1. If the Ordering Party’s actions violate the good name of the Dropeo Platform or the Products manufacturer, Dropeo may suspend the Ordering Party’s account or terminate cooperation with the Ordering Party.
8.2 In the event of suspension of the Ordering Party’s account, the Ordering Party’s access to the Dropeo Platform shall be limited. The Ordering Party has a limited possibility of using photos of Products and descriptions of Products previously selected on the Dropeo Platform. The degree of limitation of this possibility is set individually by the Dropeo Platform after contacting the Ordering Party.
8.3 In the event of terminating the cooperation with the Ordering Party, the Ordering Party shall lose access to the Dropeo Platform. Within 2 days, the Ordering Party undertakes to stop using photos of Products and descriptions of Products previously selected on the Dropeo Platform.
9. CHANGES TO THE TERMS AND CONDITIONS
9.1. The Dropeo platform is entitled to amend Terms and Conditions.
9.2. The ordering party will be notified about such changes and about the possibility of their acceptance each time it logs in to the Dropeo Platform. In case of not accepting the changes, the Ordering Party should immediately notify the Dropeo Platform.